I’m happy to report that the two stolen audiobooks have been removed!
If you’re an author and have had a scammer steal your book and make it into an audiobook, go to Amazon and fill out the copyright infringement form. Go to this link and then click the blue “form” link if you want to file online. They have a process to mail in a copyright infringement complaint, but I find it easier to do this online.
One of my readers who reported the stolen audiobook on Amazon was told to go to ACX. A couple of narrators I communicated with said they went to ACX. So if you’re not an author, it sounds like going to ACX directly is the way to go.
To all authors, as a preventative measure, claim your books if you can. Unfortunately, there are some authors who can’t claim their books because they live in a country that won’t them get into ACX. I hesitate to say which countries since it might give some scammers ideas on which authors to target. I have a feeling my scammer was following my blog posts. That scammer might still be, for all I know. Suffice it to say, if you’re an author in the United States like I am, you can go and claim your books.
If anyone working at ACX happens to be reading this post (which I doubt is the case, but who knows?), it would help authors a lot if the KDP dashboard worked like the Smashwords dashboard. At Smashwords, I can click on the audiobook link to create an audiobook and it takes me directly to Findaway Voices. If KDP required the author to be signed into their KDP dashboard in order to transfer their book to ACX, that would be a huge preventative measure from future scams. This is a win-win all the way around. One, the book would automatically be “claimed” on ACX when the author transfers it over there. Two, the narrators would be able to trust that the author is really the owner of the book they are going to create into an audiobook. Three, this would also protect the authors in countries who are unable to access ACX. Four, this would establish trust in the ACX brand. Right now, ACX’s reputation has suffered because of this. As an author, I don’t trust it. I’m taking my business to Findaway Voices. I’m sure this has made narrators hesitate to want to work on ACX, too.
Edited to add: I realize authors don’t need an account at Smashwords to create audiobooks on Findaway Voices. I just used that as an example of how KDP (where authors create their ebooks on Amazon) can be used in conjunction with ACX.
In the meantime, all authors can do is claim their books as long as they live in a country that makes this possible.