I Will Never Have a Single Book in KU

I’m in a bad mood at the moment, so this is a rant I need to do in order to get something off of my chest.

This morning, I decided to put one of my books at free across multiple retailers because, as the author and publisher of my books, I have the right to do that. One thing that I love about Barnes & Noble, Kobo, Apple, Google Play, Payhip, and Smashwords is that if I want to do something with my book, they never ever give me any grief about it. They are so easy to work with.

Amazon, on the other hand, is a nightmare. I hate Amazon. Amazon is great if you’re a customer, but if you’re an author, it totally sucks.

I can’t help it if Amazon won’t let authors who aren’t in KU price their books to free. The lowest I can put the books at is $0.99. It’s up to Amazon to price match. That, in itself, is a source of frustration since it hinders my rights as author and publisher to effectively price my own books.

But what really grinds my gears is that Amazon consistently sends me the “prove you’re the copyright holder of your own book” email even though the book has been over in that KDP dashboards for years. For YEARS. Some books they’ve made me prove ownership of copyright have gone as far back as a whole decade.

So anyway, this morning I got an email from Amazon, and in this email, they threatened to remove the book I just priced to $0.99 (since I put it free everywhere else). Why? Because they noticed similar content already out there on the internet.

Well, duh. It’s NOT a KU book. This is a book that is wide. That means I can take the book and publish it wherever I want. I don’t have to be beholden to the Amazon gods who have the right to demand exclusivity.

I get that this is an automated email I received. Something flagged the book in the system. So no human actually looked at this thing. The email came to me within an hour of changing the price.

But really, how difficult would it be to have someone over at Amazon to look through this stuff BEFORE sending an email demanding proof of copyright? I mean, Amazon’s had record profits over the past year. They’re getting bigger, not smaller. They have the money to pay people to check things over before threatening an author over something.

I am sick and tired of being harassed by Amazon. These types of emails where they demand I prove copyright pop up 1-2 times a year. Meanwhile, the same company is so lenient when it comes to allowing so much theft to flourish over there. Between ebooks, paperbacks, and audiobooks, I’ve had to battle thieves about 5 or 6 times now. This is why I spend money to register my copyright with the US Copyright Office. About twice a year, I’m having to pull out the copyright letter to give them my registration number in order to get the thief’s book removed or to prove I have the right to change the price or description or even the content of my own work.

The book they’re currently demanding that I prove that I own the rights to has been out for three years. In the email, they demanded to know the publication date, along with other proof. All someone at Amazon has to do is look in my dashboard to see when the book was uploaded. Since I do pre-orders, the dashboard shows when I uploaded it for pre-order. It was before the book was released. Who but the actual copyright holder would have the entire book uploaded before the book was released? Then they can also check the actual file to see if it’s the same book that is on other retailers out there.

In the email I just sent them, I was professional. I answered their questions and presented my copyright registration number. But I was tempted to get really snarky with them because I’m tired of being branded as a criminal when I’ve done nothing wrong. And I’ve been targeted multiple times. I guess someone could argue they target me since I’ve reported theft several times in the past. But before they jump the gun, they could at least check my dashboard to see if there’s a valid reason to threaten to remove my book from their site.

I don’t care how much money I’m leaving on the table by not being in KU. Being exclusive with this company is not worth any amount of money. I’ve lost $100K a year in Amazon income by staying wide, but it’s been worth it. Some things are more important than money, and freedom and peace of mind are two of them. I’ve been steadily working over the years to put myself in a financial position where I don’t have to give a flip about how much Amazon brings in for me. I never want to be dependent on Amazon for anything.

That is why staying wide this entire time has paid off. When Amazon launched their exclusive KDP Select program back in 2012, I didn’t go in. I stayed wide. When Amazon launched KU, I stayed wide. In my gut, I had this feeling that I would be glad I stuck it out. That feeling paid off today. I am so glad I learned to be content with making less money with my books. I’m living proof you don’t need a “six figure income” to be happy.

When that email came in this morning, I wasn’t scared they might remove the book. I wasn’t scared because my financial security doesn’t depend on Amazon. I will stop writing before I let Amazon have any power over my writing career. Thank God for places like Smashwords and D2D that make it easy to distribute books wide. (Retailers like Barnes & Noble, Kobo, Google Play, and Apple allow authors to publish books directly to their site, and I do use Kobo and Google Play for this, but it’s been easier for me to use Smashwords and D2D for most of it.) I am grateful to Mark Coker at Smashwords for leading the way in true author independence. I think Smashwords launched in 2008, but I didn’t publish anything over there until 2009. Smashwords is what opened the door to being on sites like Barnes & Noble and Apple without having a traditional publisher. They paved the way for authors like me to be on multiple retailers, so we’re not all dependent on Amazon.

If you’re an author who wants to be in KU, that’s fine with me. All I’m saying is that it’ll be a cold day in hell before I go into that program. If people don’t want to read my books because they aren’t in KU, that’s their right. If you’re a reader who is hoping I’ll eventually go into the program so you can read my books, then you should find authors who are in there because I’ll never be there. I can’t stomach Amazon. They make me want to vomit. I’m staying wide with every single one of my books forever.

About Ruth Ann Nordin

Ruth Ann Nordin mainly writes historical western romances and Regencies. From time to time, she branches out to contemporaries romances and other genres (such as science fiction thrillers). For more information, please go to www.ruthannnordin.com or check out https://ruthannnordinauthorblog.wordpress.com.
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8 Responses to I Will Never Have a Single Book in KU

  1. Erica says:

    Nice rant. It’s good to get it out. I love the insight into Amazon also. I’m glad I use Apple and I’ve finally figured out Smashwords. ( I can be a little slow with tech) Stick to your guns, it’s the best way to live life. Thanks for writing.

    • I feel much better now. I took a long walk after making the post. Amazon quickly sent me an email saying the book is okay. I guess I should be glad they are quick to correct things, but it still annoys me how much this happens. I feel like I’m on egg shells with that company. I don’t have that with any other retailer.

      I’m slow with tech, too. You’re not the only one!

  2. armadillow@windstream.net says:

    The “same thing is happening with the reviews.” If it is not purchased at Amazon, the Goodreads review does not transfer to Amazon anymore. My tablet is operational through Verizon, and the review is posted straight to Goodreads, and then, it used to be transferred to Amazon. If the book, no matter where it is purchased, will no longer be reviewed on Amazon. (Unless more than $50 is spent.)Now, here is the rub that gets me upset. All my books, no matter where I purchased it, is listed on my “library” and is handled through Verizon. Name of book, author name, category on my list of books purchase date. When I finish reading the book, and review, it changes the status of the book, to remind me to delete it from the list.

    • Amazon’s review policies are ridiculous. Who cares if the book was purchased on Amazon or not? I can review a book on B&N, Kobo, and Apple without purchasing it there. Since Amazon owns Goodreads, they should still transfer the reviews that are posted on Goodreads. I don’t know why they stopped that.

      The $50 thing irks me, too. I know it’s about them making more money, but this company made huge profits in the past year. The company isn’t hurting for money. They used to excel at customer service. I became a customer way back in the 1990s when all they did was sell books. The quality of their service isn’t at all what it once was. I know people who’ve had their reviews removed, and these people had legitimate reviews. It’s scary when I think of how they just keep expanding. I don’t like doing anything with them anymore. I realize that other retailers aren’t perfect, but I’d rather do business with them instead of Amazon.

  3. This makes me even more determined to stay out of KU.

    A Christian author I just started reading has ditched Amazon altogether and is selling her books directly from her site. You can download it in several formats. She said it was a scary move, but it was time.

    • I’m thinking I might go that route, too. It’s why I keep my Payhip store updated even though it earns me $2 or $3 a year right now. I don’t want to have to start from scratch with all of the books I have if I needed to walk away from Amazon. The main reason I don’t do that right now is to make it harder for a thief to take all of my books and publish them. Without having the books on Amazon already, it makes it harder to prove to Amazon you have the rights to publish them. You can throw the US Copyright registration numbers at them, and that will get their attention, but it’s easier if you have the books in the dashboard so they can look at them if they need to.

  4. Ugh. That’s annoying. They did that to me with Vampire Morsels and were angry the content was available elsewhere for free. I wrote back and cited the multiple times I’d reported that it was free at other retailers, and that I had expected them to price match it. The funny thing was that they had previously price matched it, then randomly stopped, then sent the letter. I have no idea if it’s currently price matched or not. I find them so annoying.

    • I’m sorry you got hit with this. The whole thing is absurd. If we were exclusive, then they can whine, but the perk to being wide is that we have the right to do whatever we want with our books. I think they do this just to scare authors into not doing what they want with their own content. I can’t think of any other reason they have an issue with free content available on other sites.

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